Privacy Policy

As of March 2024
This privacy policy (“Policy”) applies to Locale Hospitality Corporation, its affiliates and subsidiaries and all of the hotels (collectively, “Locale Hospitality,” “we,” “our,” or “us”).  We value your privacy and are committed to protecting your personal information. This policy covers how we collect, use, and share information through our websites and services, including localehospitality.com and locale.com (collectively “Sites”) or those who interact with us offline.
By visiting the Sites, using any of our products or services, and/or by agreeing to this privacy statement, e.g. in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this privacy statement.

Information Collection

We collect information you provide directly, such as name and contact details, and information automatically collected when you use our services, like cookies and usage data. We may collect this information when you contact our reservation team, make or confirm a reservation, submit a press inquiry, subscribe to a newsletter, or interact with us for any other purpose. Depending upon the type of relationship you have with Locale Hospitality, we may collect some of this information: contact information, personal identifiers, financial and insurance information (e.g. credit card numbers, bank account numbers, credit history), demographic information (e.g. age, race, color, ancestry, national origin, sex), commercial information (e.g. records of products purchased), employment information, and sensory data such as pictures, videos, and sounds.

Use of Information

Your information is used to provide and improve our services, process transactions, communicate with you, and for targeted advertising.

  • Collect data for identification, verification, and responding to inquiries.
  • Use information to provide requested services, including newsletters and handling reservations.
  • Process employment applications and manage employee-related data.
  • Personalize and enhance service experiences for users.
  • Engage in marketing activities with user consent or as disclosed.
  • Comply with legal obligations and ensure site security.

Sharing of Information

We may share information with third-party service providers, in legal circumstances, and during business transfers.

  • Information may be shared with affiliated entities and third-party service providers to facilitate services on our behalf.
  • In the event of significant corporate changes such as mergers, sales, or bankruptcy, data may be part of asset transfers.
  • Disclosure of data could occur due to legal obligations, court orders, or to protect rights and safety.
  • Sharing occurs with user consent or as clearly communicated at the point of collection.

Your Choices and Rights

You have the right to access, correct, or delete your personal information and to opt-out of certain uses and disclosures of your information.

Third Parties

We collaborate with third parties to gather data on site and app usage for non-advertising objectives, utilizing tools like Google Analytics for site performance, analytics, and marketing. Users have options to opt out of data collection by such services. The privacy practices of linked third-party sites or apps, including social media, are not governed by our privacy notice. Interactions with third-party social media tools are subject to those companies' privacy policies, emphasizing the importance of reviewing these policies when engaging with such features.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and gather analytics.

Data Security and Retention

We employ measures to protect your information and retain it only as long as necessary for our business purposes or as required by law. Your information will be kept only as long as necessary for the purposes it was collected for, after which it will be routinely purged. Our operations, including data processing, are based in the United States. However, information may be transferred to, and processed in, countries other than your own.

Children's Privacy

We do not knowingly collect information from children under 13 years of age. As a parent or legal guardian, please do not allow your minor children to submit personal information without your permission.

Changes to the Privacy Policy

We may update this policy and will notify you of changes through our services or other means.

Contact Information

If you have any questions about this policy, please contact us at:
Locale Hospitality Inc.
1101 W 34th St 640
Austin, TX 78705
Phone: 1-512-560-7606
privacy@localehospitality.com